GDPR compliant • updated march 2026

Privacy & data protection
at Fastpay Casino

We treat your personal information with the highest standards of security and transparency. This policy explains what data we collect, why, and how you control it.

For the main casino portal, visit Fastpay‑casino‑login.com – official information hub.

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Your privacy is our foundation

Fastpay Casino (operated by Bestnetent Ltd) is committed to protecting your personal data. This policy outlines our practices regarding collection, use, and disclosure of your information when you use our services. We adhere to the EU General Data Protection Regulation (GDPR) and other applicable laws. Last updated: 1 March 2026.

what data we collect & why

Identity data

Full name, date of birth, and government ID – required for age verification (KYC) and to prevent fraud. Legal basis: legal obligation.

Contact details

Email address, phone number, and residential address. Used for account updates, bonus notifications, and responsible gambling alerts. Legitimate interest.

Transaction data

Deposit and withdrawal history, payment method details (never full card numbers). Required to process transactions and detect money laundering.

Technical data

IP address, device type, browser, and cookies. We use this to improve site functionality and personalize your experience. Consent-based.

full privacy notice (2026 edition)

1. Who is responsible for your data?

Fastpay Casino is operated by Bestnetent Ltd, a company registered under the laws of Curaçao with registration number 158432. We act as the data controller for all personal information processed through our platform. Our Data Protection Officer can be reached at [email protected]. If you have any concerns about your data, you have the right to lodge a complaint with the Curaçao Data Protection Authority or your local supervisory authority.

2. Detailed data processing activities

We collect data at various touchpoints: registration, deposit, withdrawal, bonus claims, and when you contact support. Specifically:

We also use cookies and similar tracking technologies – see our Cookie Policy (section 8).

3. Legal bases for processing (GDPR transparency)

We rely on the following legal bases: (a) Contractual necessity – to provide you with the gambling services you request; (b) Legal obligation – for KYC, AML, and responsible gambling compliance; (c) Legitimate interests – to improve our services, prevent fraud, and perform analytics; (d) Consent – for marketing cookies and direct marketing emails. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

4. Data sharing & international transfers

We share your information with trusted third parties strictly for operational purposes: payment processors (e.g., MiFinity, Visa), identity verification providers (e.g., Sumsub), and game studios (e.g., NetEnt, Pragmatic Play) – they receive only pseudonymous data. All processors are contractually bound to comply with GDPR and implement appropriate safeguards. Some data may be transferred to countries outside the EEA; we ensure adequacy decisions or Standard Contractual Clauses are in place. We never sell your data to third parties.

For a complete overview of the casino's operations, please refer to the main portal Fastpay‑casino‑login.com.

5. Data retention periods

We retain your personal data only as long as necessary: active account data is kept until account closure + 5 years to comply with tax and anti‑fraud laws. Transaction records are stored for 5 years. Marketing data is kept until you unsubscribe. After the retention period, data is securely deleted or anonymized.

6. Your rights (GDPR & CCPA)

You have the right to: access your data, rectify inaccuracies, erase (right to be forgotten), restrict processing, data portability, and object to processing. For California residents, we also honor the right to opt‑out of “sale” (we do not sell data). To exercise your rights, email [email protected] or use the in‑account privacy dashboard. We respond within 30 days.

your privacy rights at a glance

RightDescriptionHow to exercise
AccessRequest a copy of your personal data.Account → Privacy → Download data
RectificationCorrect inaccurate or incomplete data.Edit profile or contact support
ErasureRequest deletion of your data (subject to legal retention).Email [email protected]
RestrictionLimit how we process your data.Via privacy dashboard or support
PortabilityReceive data in a machine‑readable format.Same as access request

frequently asked privacy questions

Does Fastpay share my data with advertisers? No, we never sell or share personal data with advertisers for their own purposes.
How long do you keep my ID documents? Up to 5 years after account closure, required by AML laws.
Can I play without cookies? Essential cookies are necessary, but you can disable non‑essential via cookie settings.
Is my data encrypted? Yes, 256‑bit SSL during transmission and at rest.
Do you use profiling for marketing? Only with your explicit consent; you can opt out anytime.
Who do I contact for a privacy concern? Email our DPO: [email protected].
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You can manage cookie preferences at any time via the cookie settings panel. Essential cookies are always active.