We treat your personal information with the highest standards of security and transparency. This policy explains what data we collect, why, and how you control it.
For the main casino portal, visit Fastpay‑casino‑login.com – official information hub.
Fastpay Casino (operated by Bestnetent Ltd) is committed to protecting your personal data. This policy outlines our practices regarding collection, use, and disclosure of your information when you use our services. We adhere to the EU General Data Protection Regulation (GDPR) and other applicable laws. Last updated: 1 March 2026.
Full name, date of birth, and government ID – required for age verification (KYC) and to prevent fraud. Legal basis: legal obligation.
Email address, phone number, and residential address. Used for account updates, bonus notifications, and responsible gambling alerts. Legitimate interest.
Deposit and withdrawal history, payment method details (never full card numbers). Required to process transactions and detect money laundering.
IP address, device type, browser, and cookies. We use this to improve site functionality and personalize your experience. Consent-based.
Fastpay Casino is operated by Bestnetent Ltd, a company registered under the laws of Curaçao with registration number 158432. We act as the data controller for all personal information processed through our platform. Our Data Protection Officer can be reached at [email protected]. If you have any concerns about your data, you have the right to lodge a complaint with the Curaçao Data Protection Authority or your local supervisory authority.
We collect data at various touchpoints: registration, deposit, withdrawal, bonus claims, and when you contact support. Specifically:
We also use cookies and similar tracking technologies – see our Cookie Policy (section 8).
We rely on the following legal bases: (a) Contractual necessity – to provide you with the gambling services you request; (b) Legal obligation – for KYC, AML, and responsible gambling compliance; (c) Legitimate interests – to improve our services, prevent fraud, and perform analytics; (d) Consent – for marketing cookies and direct marketing emails. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We share your information with trusted third parties strictly for operational purposes: payment processors (e.g., MiFinity, Visa), identity verification providers (e.g., Sumsub), and game studios (e.g., NetEnt, Pragmatic Play) – they receive only pseudonymous data. All processors are contractually bound to comply with GDPR and implement appropriate safeguards. Some data may be transferred to countries outside the EEA; we ensure adequacy decisions or Standard Contractual Clauses are in place. We never sell your data to third parties.
For a complete overview of the casino's operations, please refer to the main portal Fastpay‑casino‑login.com.
We retain your personal data only as long as necessary: active account data is kept until account closure + 5 years to comply with tax and anti‑fraud laws. Transaction records are stored for 5 years. Marketing data is kept until you unsubscribe. After the retention period, data is securely deleted or anonymized.
You have the right to: access your data, rectify inaccuracies, erase (right to be forgotten), restrict processing, data portability, and object to processing. For California residents, we also honor the right to opt‑out of “sale” (we do not sell data). To exercise your rights, email [email protected] or use the in‑account privacy dashboard. We respond within 30 days.
| Right | Description | How to exercise |
|---|---|---|
| Access | Request a copy of your personal data. | Account → Privacy → Download data |
| Rectification | Correct inaccurate or incomplete data. | Edit profile or contact support |
| Erasure | Request deletion of your data (subject to legal retention). | Email [email protected] |
| Restriction | Limit how we process your data. | Via privacy dashboard or support |
| Portability | Receive data in a machine‑readable format. | Same as access request |